§ catalog
Fifty workflows committed. Twelve live today.
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47 of 47 shownupdated daily after launch
#WorkflowSummaryStatus
- 01Intent classification intakeTier-1 triage and routingClassifies an inbound message into one of six intents and routes to the matching downstream workflow.live
- 02Ambiguous message disambiguationTier-1 triage and routingAsks one targeted question when the inbound message is too vague to route, then re-routes with the answer.live
- 03Duplicate ticket detectionTier-1 triage and routingConfirms whether an inbound message is a duplicate of an existing open ticket and merges or splits accordingly.live
- 04Language detection and routingTier-1 triage and routingDetects message language and routes to the matching localized workflow.forthcoming
- 05Priority tier assignmentTier-1 triage and routingAssigns P1–P4 based on customer-stated urgency and message signals.forthcoming
- 06VIP customer fast-laneTier-1 triage and routingRoutes flagged customer accounts directly to a senior queue with structured context.forthcoming
- 07Off-hours acknowledgmentTier-1 triage and routingSends a single-turn acknowledgment with next-business-hour context when the queue is closed.forthcoming
- 08Refund request intakeBilling and account inquiriesCollects structured refund-request information and produces a handoff packet for human review.live
- 09Invoice clarificationBilling and account inquiriesWalks the customer through a specific invoice line by line and answers questions grounded in the line items provided.live
- 10Subscription cancellationBilling and account inquiriesHandles cancellation intake, captures the reason, and confirms the effective date — without retention pressure.live
- 11Payment failure recoveryBilling and account inquiriesWalks customer through updating a failed payment method.forthcoming
- 12Plan change confirmationBilling and account inquiriesConfirms an upgrade or downgrade and sets expectations on prorated billing.forthcoming
- 13Account ownership transferBilling and account inquiriesCaptures the structured information required to transfer an account to a new owner.forthcoming
- 14Tax-document requestBilling and account inquiriesConfirms what document the customer needs and routes to billing.forthcoming
- 15Pricing question, groundedBilling and account inquiriesAnswers pricing questions strictly from the published pricing page.forthcoming
- 16Structured bug-report intakeProduct support and troubleshootingWalks the customer through reproducing a bug and produces a clean, engineer-readable report.live
- 17Known-issue lookupProduct support and troubleshootingConfirms whether a customer's report matches a known open issue and sets expectations on a fix.live
- 18Feature discoveryProduct support and troubleshootingHelps the customer find the existing feature that solves their problem, grounded in the product docs you supply.live
- 19Configuration walkthroughProduct support and troubleshootingStep-by-step setup guidance grounded in your client's documentation.forthcoming
- 20Integration troubleshootingProduct support and troubleshootingTargeted intake for failures at the boundary of two systems.forthcoming
- 21Onboarding stuck-pointProduct support and troubleshootingIdentifies where in onboarding the customer is stuck and produces a structured handoff.forthcoming
- 22Data-export requestProduct support and troubleshootingCaptures the scope and format the customer needs.forthcoming
- 23Browser and environment checkProduct support and troubleshootingCollects browser, OS, and extension information for diagnostic handoff.forthcoming
- 24Performance issue intakeProduct support and troubleshootingStructured collection of performance complaints with timestamps and scope.forthcoming
- 25Human handoff with contextEscalation and handoffsCloses the AI conversation cleanly and produces the structured packet a human agent needs to pick up.live
- 26Tier-2 engineering escalationEscalation and handoffsConfirms the issue is engineer-grade, collects the technical context, and writes the escalation note.live
- 27Manager escalationEscalation and handoffsCaptures the reason for manager-level attention with structured grounding.forthcoming
- 28Outage coordination handoffEscalation and handoffsRoutes incident-related messages into the active incident channel with context.forthcoming
- 29Legal-notice acknowledgmentEscalation and handoffsRecognizes legal-affecting language and stops AI handling immediately.forthcoming
- 30Press or PR routingEscalation and handoffsDetects press inquiries and routes to the communications inbox.forthcoming
- 31Expired-context recoveryEscalation and handoffsRecovers gracefully when prior context has been lost between turns.forthcoming
- 32Low-confidence checkpointEscalation and handoffsPauses and confirms with the customer when model confidence drops below threshold.forthcoming
- 33Resolution confirmationPost-resolution and feedbackAsks the customer to confirm whether the issue is resolved and captures a one-line outcome.live
- 34CSAT collectionPost-resolution and feedbackCollects a numeric satisfaction score with a single optional comment.forthcoming
- 35Ticket summary for archivePost-resolution and feedbackProduces the structured summary your client's archive expects.forthcoming
- 36Follow-up after fixPost-resolution and feedbackConfirms a fix held N days after the reported resolution.forthcoming
- 37Thank-you acknowledgmentPost-resolution and feedbackCloses a conversation gracefully when the customer has thanked the team.forthcoming
- 38Lessons-learned extractionPost-resolution and feedbackExtracts a structured lesson from a notable ticket for the operator's records.forthcoming
- 39Reopened-ticket handlingPost-resolution and feedbackPicks up a reopened ticket cleanly with prior context as input.forthcoming
- 40Off-topic deflectionCompliance and edge casesRecognizes off-topic messages and declines politely without engaging with the off-topic content.live
- 41Abusive-language handlingCompliance and edge casesNames the line, sets the consequence, hands off if it continues.forthcoming
- 42Suspected-minor handoffCompliance and edge casesRecognizes signals of a minor user and escalates immediately.forthcoming
- 43Self-harm language protocolCompliance and edge casesRecognizes safety-critical language and follows a published protocol.forthcoming
- 44GDPR deletion requestCompliance and edge casesCaptures the structured deletion request your client's privacy team needs.forthcoming
- 45Data-access requestCompliance and edge casesCaptures the structured access request with verification questions.forthcoming
- 46Regulated-vertical disclaimerCompliance and edge casesInserts the required disclaimer in regulated industries before continuing.forthcoming
- 47Third-party impersonation checkCompliance and edge casesRecognizes attempts to impersonate the operator or vendor.forthcoming