§ catalog
Fifty workflows committed. Twelve live today.
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7 of 47 shownupdated daily after launch
#WorkflowSummaryStatus
- 01Intent classification intakeTier-1 triage and routingClassifies an inbound message into one of six intents and routes to the matching downstream workflow.live
- 02Ambiguous message disambiguationTier-1 triage and routingAsks one targeted question when the inbound message is too vague to route, then re-routes with the answer.live
- 03Duplicate ticket detectionTier-1 triage and routingConfirms whether an inbound message is a duplicate of an existing open ticket and merges or splits accordingly.live
- 04Language detection and routingTier-1 triage and routingDetects message language and routes to the matching localized workflow.forthcoming
- 05Priority tier assignmentTier-1 triage and routingAssigns P1–P4 based on customer-stated urgency and message signals.forthcoming
- 06VIP customer fast-laneTier-1 triage and routingRoutes flagged customer accounts directly to a senior queue with structured context.forthcoming
- 07Off-hours acknowledgmentTier-1 triage and routingSends a single-turn acknowledgment with next-business-hour context when the queue is closed.forthcoming