Deterministic conversation flows, hand-crafted and harness-engineered. Drop them into your client’s Claude or ChatGPT — they handle the customer dialogue, your client’s systems handle everything behind it.
Refund-request intake. Five turns. Six rail steps. The workflow collects what the team needs, summarizes for confirmation, and stops at the eligibility boundary — because eligibility is a human decision, not an AI one.
What you’re seeing is the deterministic harness, not a free-form chat. Every visible turn corresponds to a named step in the YAML on the right of this page.
I'd like a refund for last month.
Every workflow is a YAML file you can read, preview interactively, and connect into Claude or ChatGPT. The full source is public. We sell the catalog and the guarantee that what's in it works — not software, not a platform, not access to AI.
The harness that makes the YAML deterministic is closed and hosted. You never see it, never run it. What it does — keep the conversation on rails — is the part that's hard, and the part that's worth $19 a month.
Workflows handle dialogue, not data. They collect, classify, confirm, and hand off. They do not pretend to look up invoices or process refunds. That's a feature, not a limitation — and it's the only honest version of this product.
Classifies an inbound message into one of six intents and routes to the matching downstream workflow.
Asks one targeted question when the inbound message is too vague to route, then re-routes with the answer.
Confirms whether an inbound message is a duplicate of an existing open ticket and merges or splits accordingly.
Collects structured refund-request information and produces a handoff packet for human review.
Walks the customer through a specific invoice line by line and answers questions grounded in the line items provided.
Handles cancellation intake, captures the reason, and confirms the effective date — without retention pressure.
Walks the customer through reproducing a bug and produces a clean, engineer-readable report.
Confirms whether a customer's report matches a known open issue and sets expectations on a fix.
Helps the customer find the existing feature that solves their problem, grounded in the product docs you supply.
Closes the AI conversation cleanly and produces the structured packet a human agent needs to pick up.
Confirms the issue is engineer-grade, collects the technical context, and writes the escalation note.
Asks the customer to confirm whether the issue is resolved and captures a one-line outcome.
Recognizes off-topic messages and declines politely without engaging with the off-topic content.
The whole catalog is browseable, the YAML is readable, and the Live Preview runs without an account. Pro is what you pay when you want to provision MCP URLs that connect into your client’s Claude or ChatGPT.
Catalog browsing, YAML viewing, Live Preview, one starter MCP URL.
Unlimited catalog MCP URLs. Cancel any time; URLs stop at the end of the cycle.
A specific workflow tuned to one client's voice, escalation logic, and required fields.
A workflow not in the catalog, authored to spec. Includes private YAML delivery.
$190/year on Pro is the same price for ten months. If that math doesn’t work for you, monthly is fine.
See the comparisonIf you deploy support workflows at your B2B SaaS clients via Claude or ChatGPT, the catalog is built for you.
Browse the twelve live workflows. Read the YAML for any of them. Run the Live Preview without an account. Subscribe when you want to wire it into a client.