agoráconversations
Catalog
Billing and account inquiries·live·4-turn average·can escalate

Invoice clarification

What it does

Takes one invoice (passed in by your client's billing system) and answers customer questions grounded strictly in its line items, dates, and totals.

When to use it

Use for the daily 'what is this charge?' tickets. It dramatically reduces back-and-forth on routine invoice questions.

What it doesn't do

It cannot reach into your client's billing system. If the customer's question requires data outside the invoice, the workflow stops and hands off.

§ live preview
live preview·Invoice clarification
harness
  1. intake
  2. collect
  3. close
Press play to step through the conversation.
§ connect
mcp url

Provisioning the MCP URL for Invoice clarification is part of Pro.

Free accounts can read the YAML, run the Live Preview, and provision one starter URL. Pro provisions URLs for the whole catalog.

§ source

Open YAML. Read it before you subscribe.

source·invoice-clarification.yaml
1# invoice-clarification.yaml
2name: invoice-clarification
3version: 1.0.0
4category: billing
5description: Walks the customer through one specific invoice.
6 
7inputs:
8 - name: invoice
9 type: object
10 required: true
11 fields: [id, date, total, line_items]
12 
13constraints:
14 ground_in: invoice
15 refuse_outside: true
16 
17harness:
18 - step: intake
19 - step: collect
20 answer_from: invoice
21 refuse_if_outside: "I can only answer from this invoice. For anything else I'll hand you off."
22 - step: close
23 on_completion: ask_resolution
24 
§ personalization

Need invoice clarificationtuned to one client’s voice, escalation logic, and required fields? That’s a $99 personalization.

One-shot fee. Turnaround stated up front. The result is yours, with the deterministic harness already wired.

Request personalization