Escalation and handoffs·forthcoming
Press or PR routing
Detects press inquiries and routes to the communications inbox.
§ live preview
forthcoming
Press or PR routing is committed publicly and queued. The Live Preview will run here when the YAML lands.
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mcp url
Press or PR routingis not yet provisionable. Subscribe to Pro and you’ll get the URL the moment it goes live — your subscription covers the whole catalog as it ships.
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The harness that enforces this YAML is closed and hosted. The YAML is what you can audit, fork, and reason about.
YAML committed at launch. The roadmap shows the queue.
§ related in escalation and handoffs
- Human handoff with contextCloses the AI conversation cleanly and produces the structured packet a human agent needs to pick up.
- Tier-2 engineering escalationConfirms the issue is engineer-grade, collects the technical context, and writes the escalation note.
- Manager escalationCaptures the reason for manager-level attention with structured grounding.