§ catalog
Fifty workflows committed. Twelve live today.
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#WorkflowSummaryStatus
- 01Human handoff with contextEscalation and handoffsCloses the AI conversation cleanly and produces the structured packet a human agent needs to pick up.live
- 02Tier-2 engineering escalationEscalation and handoffsConfirms the issue is engineer-grade, collects the technical context, and writes the escalation note.live
- 03Manager escalationEscalation and handoffsCaptures the reason for manager-level attention with structured grounding.forthcoming
- 04Outage coordination handoffEscalation and handoffsRoutes incident-related messages into the active incident channel with context.forthcoming
- 05Legal-notice acknowledgmentEscalation and handoffsRecognizes legal-affecting language and stops AI handling immediately.forthcoming
- 06Press or PR routingEscalation and handoffsDetects press inquiries and routes to the communications inbox.forthcoming
- 07Expired-context recoveryEscalation and handoffsRecovers gracefully when prior context has been lost between turns.forthcoming
- 08Low-confidence checkpointEscalation and handoffsPauses and confirms with the customer when model confidence drops below threshold.forthcoming